Refund policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn and unused, with tags and in its original packaging. Please keep your order number or proof of purchase handy.

To start a return, email us at support@modernroyal.in with your order number. If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

DAMAGES AND ISSUES: Please inspect your order when it arrives and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can make it right.

NON-RETURNABLE ITEMS: Certain items cannot be returned, such as perishable goods, personal care goods, gift cards and custom or personalised orders. Please get in touch if you have questions about your specific item.

EXCHANGES: The fastest way to get a different size or colour is to return the item you have and, once the return is accepted, place a new order for the one you want.

REFUNDS: We will notify you once we have received and inspected your return, and let you know if the refund is approved. If approved, you will be refunded on your original payment method within 10 business days. For Cash on Delivery orders, we will refund by UPI or bank transfer and will ask you for the details. Your bank may take extra time to post the refund.

If more than 15 business days have passed since we approved your return, please contact us at support@modernroyal.in.